Quality review starts with the specification you approve. For each order, agree the product reference, finish, inspection scope and packing requirements alongside the commercial terms.
Specification and finish
Confirm dimensions, material composition, surface appearance, components and assembly details. For natural materials, define the acceptable variation using the agreed sample or reference.
Electrical configuration
Specify the destination market, voltage, lamp holder or driver, wiring and controls. Request the documents relevant to the actual model and configuration.
Packing and handling
Review the arrangement for shades, stone parts and other fragile components. Confirm assembly, labelling, carton details and any special protection required for the shipping route.
Agree the review points
| Review area | Order-specific information |
|---|---|
| Appearance | Approved finish, sample reference and acceptable material variation. |
| Dimensions and assembly | Key measurements, fitting details, mounting and assembly requirements. |
| Electrical details | Specified components, electrical version, controls and applicable documentation. |
| Inspection | Checks, acceptance requirements, records and responsibilities agreed for the order. |
| Packing | Inner protection, carton arrangement, dimensions, net and gross weights and labels. |
| After delivery | Spare components, damage reporting and the handling terms agreed with the order. |
Quality and packing questions
Are certifications the same for every fixture?
No. Documentation must be checked against the model, components, electrical version and intended market. We confirm available documents for the products being reviewed; a certified component does not automatically establish certification of the complete light.
How should glass and stone lighting be packed?
The packing arrangement depends on the fixture’s construction and shipping route. Confirm the protection of individual fragile parts, assembly method, carton details and any required transport-test evidence for the selected model.
Are spare parts and damage terms included?
State the spare-component requirements in your enquiry. The quotation or order confirmation should specify what is included and how delivery damage or replacement requests will be handled.
Need a specific inspection or packing arrangement?
Share your requirements before the quotation is finalized so they can be included in the order scope.
Protective packing references
Visual references for discussing how fragile lighting components are separated and protected. Confirm the actual packing arrangement and transport requirements for the selected order.
Wrapped circular lighting components in a shaped foam insert
Wrapped circular lighting components in a shaped foam insert.
Component inspection references
These industry references illustrate component checks to discuss when defining an inspection scope.
A gloved worker checks a circular metal component with a gauge
A gloved worker checks a circular metal component with a gauge.